Privacy policy

Welcome to the Konooz Misr website privacy policy This site is operated and managed by (the company that owns it).


This privacy policy informs you of our policy regarding the collection, use and disclosure of personal information during your use of the site as well as the choices available to you regarding this information under this privacy policy as our first concern is to maintain and ensure the privacy of your use of the site and the privacy of information provided by you on the site.

We use your personal information to provide and improve the services available on the Site and/or improve your use of the Site, and by using the Site, you consent to our collection and use of information in accordance with this Policy.


For the purposes of this Policy, the following terms shall have the meanings assigned to them as follows, unless the Privacy Policy states otherwise:

  • Your personal information: The information of the site user, whether this information is in our possession or is likely to become in our possession.
  • Usage data: It means that the data collected automatically, whether it results from the use of the site and/or the structure of the site itself (for example, the duration of the page visit).
  • Information control: means we or any natural or legal person who decides (on his own or with third parties) the purpose of processing personal information or the manner in which it is or will be processed.
  • Information processors (or service providers): means any natural or legal person who processes information on behalf of the information controller.
  • User: Any natural person who uses the Services and/or the Website in connection with personal information.

Privacy policy

1- Information collection and use:

We collect a large number of miscellaneous information for various purposes in order to provide and improve the services available on the Site to you, including but not limited to:

  • E-mail.
  • First and last name.
  • phone number.
  • Address, region, province, zip code, and city.
  • Cookies and usage data.
  • Data from social networks If you use your social network accounts to register and create an account on the Site, information used from social networking sites such as Facebook, Google+ and Twitter includes:

or your name

o The username of the social network.

or the site.

or sex.

or date of birth.

o Email address.

o Profile picture.

o The general data of your contacts if you connect your account or log in for an account in the Service using your accounts in these social networks.

We may use your personal information to connect you with services, advertising and promotional materials and other information of any kind, which may be of interest to you, whether developed by us alone or by third parties or in cooperation between us and any third party.

2- Usage data:

We may collect information that your browser ‘sends’ when you visit or access the Website through or via a mobile device.

This Usage Data may include information such as: your computer’s Internet address, protocol, browser type, browser version, the pages of the Site that you visit, the time and date of your visit, the time spent on those pages, rare device identifiers and other diagnostic data.

When you access the Site from a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile phone’s unique mobile identifier, the Internet address and protocol of your mobile phone, the type of mobile Internet browser used by you and rare device identifiers and other diagnostic data.

3- Geographical location data:

We may use and store information about your location if you allow us to do so. We use this data to provide features related to our Service and to improve and adapt the Service. You can enable or disable geolocation services when you use the Service at any time through your device settings.

4- Cookies and tracking data:

We use cookies and similar tracking technology to track website activity and hold certain information.

Cookies are defined as files that contain little data and may include rare and ambiguous identifiers, and cookies are sent to your browser from the website and stored on your device, so that tracking technology of other types such as beacons, tokens and scripts are used for the purposes of collecting and tracking information, developing and analyzing services .

You can restrict your browser to refuse cookies or to identify and indicate the process of sending cookies in any way. If you do not accept cookies, you may not be able to use certain parts of the Site.

Examples of the cookies we use include:

  • Session cookies: We use session cookies to operate our Service.
  • Preference cookies: We use preference cookies to remember your preferences and various settings.
  • Security cookies: We use security cookies for security purposes.
  • Advertising cookies: Advertising cookies are used to serve you ads that may be relevant to you and your interests.

5- Use of data:

We use the collected data for a variety of purposes, including but not limited to:

  • For the purposes of providing our services.
  • To notify you of any changes to our services.
  • To enable you, upon your choice, to participate in the interactive features of our Service.
  • To provide customer support service.
  • To collect analytics or valuable information that enables us to develop our Services and/or the Website.
  • To monitor the use of our Services and/or the Website.
  • To detect and address technical problems and reduce
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to the goods and services you have purchased or inquired about unless you opt out of receiving such information.

6- Legal bases for data processing in accordance with the provisions of the General Data Protection Regulation (GDPR):

If you are from the European Economic Area, the site’s legal bases for collecting and using personal information as described in the Privacy Policy depend on the personal information we collect and the specific context in which it was collected.

We may process your personal information for any of these reasons:

  • Our need to contact you.
  • You have allowed us to do this.
  • If the processing is in our legitimate interest and does not override your rights.
  • For the purposes of payment operations.
  • To comply with the provisions of the law.

Please contact us if you wish to know what personal information we hold about you and if you wish to have this information removed from our systems.

You have the following data protection rights:

  • The right to access, update or delete the information we have about you at any time: You have the right to access, update or request deletion of your personal information directly through your account settings section. Please contact us to assist you if you are unable to perform these steps.
  • Right to Correction: You have the right to have your information corrected if this information is inaccurate or incomplete.
  • Right to object: You have the right to object to our processing of your personal information.
  • Right to Restriction: You have the right to submit to us a request to restrict the processing of your personal information.
  • Right to data portability: You have the right to be provided with a copy of the information we hold about you in a structured, machine-readable and commonly used format.
  • Right to Withdraw Consent: You also have the right at any time to withdraw your consent on which we have relied and upon which we have processed your personal information.

We may ask you to verify your identity before responding to any such requests.

You have the right to complain to the data protection authority about our collection and use of your personal information, for more information please contact your local data protection authority in the European Economic Area.

7- Information retention:

  • We retain your personal information only for the time that it is necessary for the purposes set out in the Privacy Policy, in compliance with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes and to enforce our legal agreements and policies.
  • We retain usage data for internal analytical purposes.

In general, usage data is kept for a shorter time, except in cases where the data is used to strengthen security and improve the functionality of our Services and/or the Website or where we are legally obligated to keep this data for a longer time.

8- Data conversion:

Your information, including Personal Information, may be transferred and stored on computers located outside of your geographic area or other governmental jurisdiction where the data protection laws differ from those of your jurisdiction and jurisdiction.

Your acceptance of this Privacy Policy and your subsequently providing the information constitutes your consent to the transfer of your data to any other country in which any of our affiliates and/or affiliates are located.

We take all reasonable measures necessary to ensure that your data is treated in a secure manner and in accordance with this Privacy Policy, and that your personal data will not be transferred to any organization or country unless adequate controls are in place, including the security of your data and other personal information..

9- Disclosure in application of the provisions of the law:

In certain circumstances, we may be required to disclose your personal information when required to do so by law or to respond to requests from applicable governmental authorities (eg a court or a government entity).

We may disclose your personal information in good faith if such action is necessary to:

  • Enforcement of legal obligations.
  • To protect and defend the rights of Treasures Misr Limited and/or any of its subsidiaries and/or affiliated companies or any of its properties.
  • To reduce any wrongdoing related to the site.
  • To protect the personal security of site users and/or the public.
  • For protection in the face of legal liability.

10- Data Security:

The security of your data is important to us, but it must be remembered that the means of transmission over the Internet and the means of electronic storage are not 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee that it is absolutely secure as some events may occur outside our control and are not related to our willful behavior and/or willful negligence.

11- Advertisements:

We may need to use third party service providers to display advertisements to you, to help support and maintain the Services and/or the Site.

Third parties include but are not limited to:

  • Google AdSense DoubleClick Cookie
  • AdMob by Google

12- Behavioral Remarketing:

We use remarketing services to advertise on third party websites after you have visited the site.

We and third parties use cookies to inform, improve and serve ads in accordance with your previous visits to our site, and third parties include but are not limited to:

  • Google ads.
  • Twitter.
  • Facebook.

13-Service Providers:

We may use the services of third parties, both companies and individuals, to facilitate our services (“Service Providers”), to provide services on our behalf, to provide services in connection with our services, and/or to assist us in analyzing how our services are used.
The third party service provider will have access to your personal information only for the purpose of performing their tasks on our behalf and will be obligated not to disclose or use it for any other purposes.

14- Payment:

We may provide you with paid products and/or services included in the Site, in which case we use third party services for payment processing (such as payment processors).
We will not store or collect your payment card information. This information is provided to third parties directly and their use of your personal information is addressed in their privacy policy.

15- Links to other websites:

The website may contain links to other websites that are not operated by us. We advise you to review the privacy policy of each website you visit.
We have no control over and are not responsible for the content, privacy policies or practices of third party websites and services.

16- Amendment to the Privacy Policy:

We may update this Privacy Policy from time to time without notice.
We recommend that you read and review this Privacy Policy periodically, as any changes to this Privacy Policy are effective from the date of its publication on the Site.

17- To contact us:

Please contact us if you have any questions regarding this Privacy Policy by e-mail: (